Asked often.
Answered straight.

Palletising starts from $25/hr. Other applications depend on throughput, product range and the support model required. You pay for the hours you use.

3 months for the 90-day pilot, or a standard 12-month term for full deployments.

Yes. Once the minimum term is served, give us 30 days' notice and we take it back. The pilot exists so you answer the fit question before you commit longer.

No hidden fees. We spell out what is included and what is not before the proposal stage.

Freight to site, power supply upgrades, compressed air infrastructure, facility modifications, gripper consumables and internet connectivity. Everything else — robot, programming, training, weekly reviews, parts, breakdown response — is in the rate.

Talk to your accountant — but yes, rental is generally treated as an operating expense rather than owned plant, so it lands on the P&L instead of the balance sheet.

No. Your operators use the system. ARR handles programming, support and performance reviews.

You call ARR. The support path is part of the managed service, with local escalation rather than a vendor maze.

Cobots are useful for lighter-duty tasks and easier collaboration setups. Industrial robots are what you use when throughput and repeatability matter more than marketing language.

4–6 weeks for a standard pilot, 8–12 weeks for a full deployment. That's from first call to a cell running on your line, assuming the application is a fit and the site responds promptly.

We ask for a simple data pack, pressure-test fit, and come back with the indicative range and the right next step.

Yes. The pilot is there for exactly that reason: prove it on your line before you commit further.

Yes. Throughput, downtime and changeovers stay visible so the cell does not quietly drift off target.

Standard support includes spare-parts planning and replacement pathways for the managed system.

Yes. Local engineers and Australian factory context are a core part of the value proposition.